Client's Charter

Faculty of Law and International Relations vows to perform the promised services as follows:


  • Ensuring lecturers are qualified in the courses offered.
  • Ensuring students are well informed of the courses outline and information during the first lecture and the first week of teaching.
  • Ensuring continuous assessment results (pre-final) are disclosed by the lecturer to the students at least one (1) week before the final examination.
  • Ensuring academic advisors are available to provide guidance and advice to students when needed.


  • Providing efficient and good services based on available resources.
  • Providing good facilities and conducive environment for teaching and learning.
  • Providing client-friendly counter service.
  • Ensuring complaints are given feedback within seven (7) days of working after receiving the complaint.